Refunds and Return Policy

Digital Purchases

Due to the instant, downloadable nature of digital master files, all Single Digital Purchases and Full Collection Licenses are final and non-refundable once the download link or email dispatch has been completed.

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Physical Wall Decor & Custom Requests

Because all physical wall art (stretched canvas, block mounts, and framed prints) and bespoke custom request items are produced on demand to your specified dimensions, we do not accept returns or offer refunds for buyer’s remorse, incorrect size selection, or minor color variations (as colors vary slightly between digital displays and printed materials).

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Damaged or Defective

Items If your physical artwork is found to be damaged or defective upon collection or courier handover, please contact us at africadecorationalart@gmail.com within 7 days of collection. Please provide clear photographic evidence of the damage. Once verified, we will custom-produce a replacement item at no additional charge for handover.